Posts on Business Consulting

What Inquiring Minds Want to Know: 120 Brains, 30 Minutes, 13 Themes

What Tough Agile Analysis Questions Do Business Analysts Need Answered? This is the question I posed to the participants in a facilitated workshop at the Building Business Capability Conference (BBC) 2010 this past fall. The BBC conference, held in the Washington, D.C. area, was the first official IIBA ® conference. It offered tracks for business…

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Agile Requirements by Collaboration

By Guest Blogger Rob Elbourn, Scrum Team Lead working at a major financial concern in UK. Visit Rob’s Agile78 Blog

I recently attended the “Agile Requirements by Collaboration” presentation at Skills Matter lead by Ellen Gottesdiener from EBG Consulting. Here are some of the main points I got from it.

Ellen described how collaboration needs to happen on several different levels of granularity along the way requirements are viewed on agile projects– the product (which establishes the product or portfolio roadmap), the release and the iteration (or work-in-progress).

Exploring these views can occur in several different facilitated workshops, from the roadmap workshop, to the release workshop to iteration workshops. The corresponding requirements that are clarified or driven out from these workshops also appear on different levels – boulder, rock and pebble.

The idea is that the pebbles form your user stories and are driven out at the level of the iteration workshop. Projects can encounter rock sized requirements at the iteration level and suffer a time delay as new pebble requirements are chipped off from them. This brings to question the level of “doneness” for a user story.

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How Agile is Influencing the Traditional Business Analyst Role Part 2

In my earlier post, How Agile is Influencing the Traditional Business Analyst Role: Part 1, I provided the first set of answers to questions posed to me by a Modern Analyst writer preparing a article on how Agile is impacting the traditional business analyst (BA) role.

Here I continue with the questions and my responses.

What are your thoughts? Do you agree?

In Scrum, do you think a Business Analyst could (or should) be the Product Owner, ScrumMaster, or a regular team member?

Yes, maybe, yes, maybe, yes maybe.

In Scrum, we have the product owner “role.” The PO is perhaps the most important (and burdened) role. The PO must conduct a mix of strategic and tactical activities.

Strategic activities are business or market facing—for example, analyzing the market and business case, defining the product vision and roadmap, developing requirements, adjusting the product backlog, and determining delivery plans.

Tactical activities are delivery team facing—for example, specifying the items to be delivered in each iteration, determining acceptance criteria for them, analyzing dependencies between items, and making tough decisions about what will be built to satisfy a given business need, technical risk, and requirements dependencies. Some great business analysts I’ve worked with pitch in to build and run user acceptance tests.

All this takes a lot of knowledge and many skills, and it consumes a lot of time.

On top of that, to fulfill both strategic and tactical activities on an agile project, the business customer needs experience in product development, along with deep domain and product knowledge.

I’ve coached (and trained) teams working on large, complex products, and I’ve seldom known a single business customer who can do these strategic and tactical activities.

That’s why many organizations turn to talented business analysts for help with the day-to-day, tactical decision making on their agile projects. In other cases, someone who was formerly a traditional business analyst will work out the backlog items, suggest the priorities, and then obtain validation from the business PO.

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How Agile is Influencing the Traditional Business Analyst Role: Part 1

How is Agile influencing the traditional role of the Business Analyst? What will the future hold for people with business analysis skills? A Modern Analyst writer for an upcoming article posed these and other questions to me.

Because the final article will be an amalgamation of responses and not contain my full set of responses, I’m sharing them here with you, in two parts.

Let me know what your reactions are!

Since the term “Agile” is used in so many contexts, what does “Agile” mean to you?

I assume in this article you are focusing on agile practices for product development (and not “agile” as a marketing term—e.g., “we’re an agile business”). Recognizing that a product can be software, hardware, a complex hardware and software system, or business process change, I would turn to the Agile Manifesto and its underlying principles.

It is striking how humanistic and pragmatic the manifesto and its principles are: “individuals and interactions” and “customer collaboration” are valued along with “working software”; the twelve principles include responding the “changing requirements” and frequent delivery along with simplicity, technical excellence, self-organization, and reflection.

When you study the history of software engineering and software methods, you discover that many of the practices that fall under the “agile” umbrella are not new. We stand on the shoulders of those who have written, researched, and experimented with good practices. We should not forget our history.

Studying those practices and history is informative. The agile “movement” will fade, and the most useful agile practices will become mainstream. I think Alistair Cockburn was spot-on at the Agile 2009 conference, when he said his keynote was about “burying agile, not praising it”; that is, people aren’t arguing very much about agile. Most of the theoretical issues are settled. Now we’re focused on how to implement agile practices.

Remember when structured development methods, and then information engineering, and then object orientation were the hot topics and next silver bullet? Take object orientation: object technology is a common lingua franca for developers. It’s been assimilated.

The same thing will happen with agile. Iterative development, timeboxing, or kanban-like flow models for development (continuous integration, test-driven development, user-acceptance-driven development, or BDD, behavior-driven development)—all this will become common practice.

Even “classic” agile is changing. Some people are adapting lean practices, others are figuring out how to address agile/adaptive architecture, and the software craftsmanship movement is pushing for attention.

So, to sum up with the keywords that inform my work—the ones that pop into my head when I think about agile—I would name these: customer collaborative, business value, adaptive, self-reflection, incremental, and iterative.

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