Product Agility

A blog about agile product discovery and delivery,
collaboration, and continual improvement

Agile Requirements by Collaboration

By Guest Blogger Rob Elbourn, Scrum Team Lead working at a major financial concern in UK. Visit Rob’s Agile78 Blog

I recently attended the “Agile Requirements by Collaboration” presentation at Skills Matter lead by Ellen Gottesdiener from EBG Consulting. Here are some of the main points I got from it.

Ellen described how collaboration needs to happen on several different levels of granularity along the way requirements are viewed on agile projects– the product (which establishes the product or portfolio roadmap), the release and the iteration (or work-in-progress).

Exploring these views can occur in several different facilitated workshops, from the roadmap workshop, to the release workshop to iteration workshops. The corresponding requirements that are clarified or driven out from these workshops also appear on different levels – boulder, rock and pebble.

The idea is that the pebbles form your user stories and are driven out at the level of the iteration workshop. Projects can encounter rock sized requirements at the iteration level and suffer a time delay as new pebble requirements are chipped off from them. This brings to question the level of “doneness” for a user story.

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Presentation Skills for Technical Professionals

“Oh drat”, you think. “I’ve got to do a presentation!” Nevertheless, you smile and ask, “Oh, sure—what’s the date?” Presentation Skills for Technical Professionals to the rescue! Out comes Naomi’s Karten’s splendid book. You open it, eager for your sit-down with your personal presentation skills coach.  You are easily captivated by Naomi’s clever style and…

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Being Agile when Designing and Playing Agile Games

By Mary Gorman

In my Stickyminds.com column “Playing at Work: Agile Games Deliver Value” I share game ideas and experiences – the benefits games can provide, selecting an appropriate game, facilitating a game, and designing a winning game.

Designing and Facilitating Agile Games

When writing the column I got to thinking how agile principles could provide a basis for good game design and facilitation. I reflected on a recent experience I had at Deep Agile 2010: Empowering Teams with Agile Games. Working in a small group we created a new game, tested it, and retrospected both the game and our design process in less than half a day. We consciously (and some times unconsciously!) were being agile! (To see and learn more about our game, read Michael Sahota’s summary at The Backlog Is in the Eye of the Beholder.)

Games and The Agile Manifesto

To clearly communicate the agile-ness of our work and what we learned I did a quick mapping to the Manifesto for Agile Software Development.

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The 4L’s: A Retrospective Technique

by Mary Gorman and Ellen Gottesdiener We liked it when a good thing took on a life of its own. We learned that it really resonated with many folks. We lacked sharing the full understanding of the technique. We longed for more sharing. Liked — Learned — Lacked — Longed For At the recent Deep…

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Agile Requirements: Not an Oxymoron

Adult children. Jumbo shrimp. Seriously funny. I’m sure you recognize these expressions as oxymorons—self-contradictory phrases, often with an ironic meaning.

Should we add “agile requirements” to the list? Does agile development fit in with traditional requirements practices? And if so, how?

Once More into the Breach

Traditionally, defining requirements involves careful analysis and documentation and checking and rechecking for understanding. It’s a disciplined approach backed by documentation, including models and specifications. For many organizations, this means weeks or months of analysis, minimal cross-team collaboration, and reams of documentation.

In contrast, agile practices—leanLean, Sscrum, XP, FDD, crystalCrystal, and so on—involve understanding small slices of requirements and developing them with an eye toward using tests as truth. You confirm customers’ needs by showing them delivered snippets of software.

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Opening Space for Passion, Energy, and Learning Part II

Last time, I introduced Open Space, an innovative approach to creating change in whole systems and inspiring the best in human performance. Also called Open Space Technology (OST), Open Space was created by Harrison Owen in the 1980s. It’s a self-organizing practice that encourages people to exchange information and ideas in informal settings.

How Does It Work?

To start, Open Space participants gather in a dynamic opening event in what we call the marketplace. Anyone can offer topics they care about, want to reflect on, and learn about with others. You don’t have to be an expert, guru, or even highly experienced or knowledgeable about the topic you convene. During the marketplace, participants create a board that lists all the session topics people want to talk about, with time slots and locations for each proposed topic.

Then each participant directs her own choices. Groups convene sessions around these topics and record their findings.

Open Space operates on four principles:

1. Whoever comes is the right people.

2. Whatever happens is the only thing that could have.

3. Whenever it starts is the right time.

4. When it is over it is over.

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Opening Space for Passion, Energy, and Learning

Next week, I’ll have the honor of facilitating the Open Space at the Deep Agile 2010: Empowering Teams with Agile Games Conference May 15-16 in Boston.

If you haven’t heard much about Open Space, read on. I want to share my experiences and define this technique in detail.

My Open Space Journey

Imagine going to an “un” conference: it’s like other conferences, except that you determine the topics, interact with others who have passion, experience, and curiosity about the same topics, and cross-fertilize your knowledge by sharing with other highly engaged learners. If you’re bored, tired, or not getting value from any session, it’s OK to just walk away. Oh, and someone will record and share the findings, so you can get a flavor for any sessions you missed. That’s Open Space.

Wow.

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Lessons on Distributed Volunteer Collaboration: Retrospective on Delivering the IIBA BABOK, Part 2

In my earlier post, I talked about a project I am working on: an all-volunteer effort to write an Agile-BABOK® extension (now we are officially calling it an “extension”, vs. an addendum).

I had suggested we learn from a similar effort—the development of the BABOK itself.

I figured the agile extension effort would be an ideal opportunity to document and leverage the lessons learned in conducting a project staffed by our geographically dispersed volunteers.

What works? What doesn’t? How can we adjust our practices based on our experience?

To learn about the BABOK development effort, I interviewed Mary Gorman, the person I consider the most knowledgeable about the BABOK (except for Kevin Brennan, IIBA’s VP, Body of Knowledge). (By the way, Mary’s BABOK Navigation tools are being freely provided to the business analysis community on our EBG Consulting web site.)

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Lessons on Collaboration: Retrospective on Delivering the IIBA BABOK, Part 1

What are good practices for delivering a complex product for a broad global customer with a group of volunteers scattered all over the world?

This is a real-world question for me right now: I’ve volunteered to participate on the Agile-BABOK® (Business Analysis Body of Knowledge) addendum effort. Like the BABOK itself, this addendum can impact the practices of a broad worldwide community of professionals.

Learn From Those Who Have Been There Before

Two groups have tackled the problem of using volunteers to deliver an industry standard, so I figured we should “learn before we burn”. One group is the PMI Agile Community of Practice group, and the other is the BABOK Body of Knowledge Committee.

Ideally, learning what worked for these groups, along with their suggestions for what they would do differently were they to do this again, could help the Agile-BABOK addendum effort to start smart: leverage what they’ve found works, avoid or mitigate what didn’t work, and adjust their practices based on their experience.

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How Agile is Influencing the Traditional Business Analyst Role Part 2

In my earlier post, How Agile is Influencing the Traditional Business Analyst Role: Part 1, I provided the first set of answers to questions posed to me by a Modern Analyst writer preparing a article on how Agile is impacting the traditional business analyst (BA) role.

Here I continue with the questions and my responses.

What are your thoughts? Do you agree?

In Scrum, do you think a Business Analyst could (or should) be the Product Owner, ScrumMaster, or a regular team member?

Yes, maybe, yes, maybe, yes maybe.

In Scrum, we have the product owner “role.” The PO is perhaps the most important (and burdened) role. The PO must conduct a mix of strategic and tactical activities.

Strategic activities are business or market facing—for example, analyzing the market and business case, defining the product vision and roadmap, developing requirements, adjusting the product backlog, and determining delivery plans.

Tactical activities are delivery team facing—for example, specifying the items to be delivered in each iteration, determining acceptance criteria for them, analyzing dependencies between items, and making tough decisions about what will be built to satisfy a given business need, technical risk, and requirements dependencies. Some great business analysts I’ve worked with pitch in to build and run user acceptance tests.

All this takes a lot of knowledge and many skills, and it consumes a lot of time.

On top of that, to fulfill both strategic and tactical activities on an agile project, the business customer needs experience in product development, along with deep domain and product knowledge.

I’ve coached (and trained) teams working on large, complex products, and I’ve seldom known a single business customer who can do these strategic and tactical activities.

That’s why many organizations turn to talented business analysts for help with the day-to-day, tactical decision making on their agile projects. In other cases, someone who was formerly a traditional business analyst will work out the backlog items, suggest the priorities, and then obtain validation from the business PO.

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